top of page

FAQ

To enhance your experience, we’ve compiled a list of frequently asked questions from our customers. If you don’t find the answer you’re seeking, feel free to reach out to us!

Q : Why your price is lower than the other?

A: We are a wholesale website offering boutique clothing in bulk; all products online do not include shipping costs & duties.

Q : Do you offer discount for bulk order?

A: We offer tiered wholesale discounts:

  • 5% off for orders over US$1,000

  • 10% off for orders over US$2,500

  • 15% off for orders over US$5,000

Please note that pre-order and promotional products are excluded from these discounts.

For orders exceeding US$30,000 or 200 pieces per style, color, or size, please contact our online sales manager directly or via email at Saleslidiapparel@gmail.com.

A: We offer a loyalty discount based on your monthly order volume, excluding shipping costs, taxes, and VAT.

  • If your monthly orders exceed US$2,500, all orders placed in the following month will receive a 5% discount.

  • For orders over US$5,000, you'll receive at least a 10% discount.

  • For orders exceeding US$10,000, you'll get a 15% discount.

Please note that discounts are not cumulative; the maximum discount available is 15%.

A: We provide standardized  sizing along with manual measurements for each product. For detailed information, please refer to the "Size Chart" section on each product page.

A: We welcome OEM orders, with minimum quantities depending on the specific items. Please provide us with clear model pictures of the items you wish to order. Our designers will review and, if we have the materials, we will proceed with production promptly. If materials are not available, we will source them for you and then start production. Samples of your requested items, along with other ordered items, will be sent to you for review. For further details, please visit: https://lidiapparel.com/

A: We are dedicated to using high-quality materials to ensure our clothing is both comfortable and durable. Here's a look at what we use:

  • Cotton: Soft, breathable, and hypoallergenic, making it perfect for everyday wear.

  • Polyester lined with Cotton: Durable, resistant to shrinking and wrinkles, and retains color well.

  • Linen: Lightweight and breathable, ideal for warmer weather.

Each material is carefully selected based on the design and intended use of the clothing, ensuring the best experience for our customers.

A: We ensure that our product photos are highly accurate, taken with professional equipment and lighting to capture details, colors, and textures precisely. Please note that slight variations may occur due to screen display differences and lighting conditions when viewing the products in person. Our commitment is to provide you with high-quality products that meet your expectations based on the photos.

A:Our commitment to quality is unwavering. We source premium fabrics and materials to ensure our clothing is durable, comfortable, and stylish. Each piece is crafted by skilled professionals who pay meticulous attention to detail, meeting our high standards. Our rigorous quality control process spans every stage of production, with each item thoroughly inspected to ensure it meets our stringent criteria before reaching you.

bottom of page